Interactive role-playing games
AI Role Play

Slip into the role of a salesperson, caregiver or security guard.

Swisscom Sales Trainer, Dialogue Trainer

Methodological approach

Good communication skills are essential if you want to steer conversations in a desired direction. With our role play, we teach learners how to prepare for an interview and set strategic goals. In addition, a conversation in a realistic environment is digitally simulated in the learning program, in which the learner actively participates. Be it a sales pitch, communication with event visitors or even mediation between two parties. AI Role Play allows the learner to build up experience and test different approaches without exposing themselves to danger.

Pedagogical approach

At the heart of our solution is the pedagogical approach of decision tree-based dialogue learning. The learner is confronted with a dialogue and has several answer options to choose from, which then determine the course and outcome of the dialogue.

Short and precise feedback provides information about the learner’s response and provides important information for dialogue.

Pedagogical Approach Dialogue Lerners
Reaction of a customer in the DIalogtrainer

Direct feedback

The trainees receive feedback on their selection and the reactions of the interlocutor. The learner receives the feedback as audio, text and also in the visual level through the reaction of the other person in the animation.

Real Worlds

Through 3D avatars and the reproduction of real locations, an intensive experience for the learners is offered. Creating digital twins with uniforms and business attire is just as easy for us as modeling different people from different ethnic backgrounds.

Our hybrid creation approach also guarantees the efficient creation of the locations for your role play.

Dialog Trainer in combination with VR tour

Key factors for the learner’s journey

Content

  • Based on a scenario that represents a real conversation situation
  • The avatars (people) are rendered in 3D for these projects and are animated
  • The dialogues follow the storyboard, which is created together with the customer and the Subject Matter Experts

Learning experience

  • Participants have several dialog options (answers/questions) to choose from
  • The background atmosphere (image and sound) promotes the immersion of the scenario
  • Audio is used to give the avatars a voice and provide a less text-heavy experience

Success

  • Learning success is measured and can be used to calculate a score or skill level
  • Participants are shown an evaluation screen with motivational elements
  • Building a relationship, responding to requests, and tactics for influencing during the conversation are taught

Technology

  • Compatible with all browsers and your LMS
  • No plugins are required
  • No software installation required
  • Possibility of offline use
Example of dialogue training Swisscom

Over 1,000 companies around the world trust us and our products

How to reach us:

+41 (0) 41 749 16 16

sales@mpseuropa.ch

MPS Europa AG

Lindenstrasse 14

CH-6340 Baar

+41 (0) 41 749 16 16

MPS Europa AG

Lindenstrasse 14
CH-6340 Baar

Would you like to discuss your project with us?

Our team is at your disposal for a consultation. Just book an appointment!

Why choose us ?

With MPS Europe, learning becomes an experience.

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Everything from a single source

As a full-service provider, we provide you with everything you need for your projects. From planning and conception to production, support and support. We continue to develop processes that improve our customers’ lives and facilitate operational efficiency.

Everything from a single source

As a full-service provider, we provide you with everything you need for your projects. From planning and conception to production, support and support. We continue to develop processes that improve our customers’ lives and facilitate operational efficiency.

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Learning - but with success!

With more than 30 years of experience and more than 2 million hours of produced content in the e-learning sector, we promise you that with our products your learning experience is guaranteed in the long term. Whether immersive products, such as serious games or XR applications or solutions for a younger audience, such as webisodes, talking head videos and animated graphics.

Learning - but with success!

With more than 30 years of experience and more than 2 million hours of produced content in the e-learning sector, we promise you that with our products your learning experience is guaranteed in the long term. Whether immersive products, such as serious games or XR applications or solutions for a younger audience, such as webisodes, talking head videos and animated graphics.

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Always on the pulse of time

The
MPS
Europa AG is a leading provider of digital learning and digital media in Switzerland. Our products are trend-setting and allow you to grow beyond your previous possibilities. In doing so, we focus on the business challenges of our customers and thus shorten the competence development time or resp. increase productivity.

Always on the pulse of time

The
MPS
Europa AG is a leading provider of digital learning and digital media in Switzerland. Our products are trend-setting and allow you to grow beyond your previous possibilities. In doing so, we focus on the business challenges of our customers and thus shorten the competence development time or resp. increase productivity.

People working together - Teamwork
Interior view of the office
Woman with AR glasses